Action Items - Deadline
Travel Policy and FAQ sent to Chennai Team July 27, 2011
Participant returns Travel Form to CDS- August 3, 2011
CV and Cover Letter submitted to CDS- ASAP
Proposed flight/travel itinerary distributed to participants -
Within 3 Business days of receipt of the Travel Form
Participant responds to CDS’ proposed itinerary - Within 24 hours
CDS finalizes Air Ticket Purchase -ASAP, no later than August 26, 2011
CDS sends out Letter of Invitation for visa application - Within 3 weeks of receipt of the Travel Form
Participant submits visa receipts to CDS for reimbursement - 6 weeks prior to assignment
CDS sends out Scopes of Work - 5 weeks prior to the assignment
CDS sends out comprehensive Logistics Document - 5 weeks prior to the assignment
Arrival in Chennai, India - Saturday, October 15, 2011
Last day of work with local client - Friday, November 11, 2011
Program ends, Depart Chennai - Saturday, November 12, 2011
Wednesday, July 27, 2011
Sunday, July 17, 2011
CSC - Emotional Intelligence
What is emotional intelligence? EI is understanding yourself and others, and working well with people.

E. Sterrett's
Model of Emotional Intelligence
Self Dimension
Self-awareness (Knowledge) Accurately knowing our own feelings, preferences, goals, and values; sensing how others feel about us, and using that information to guide our behavior.
Self-confidence
(Attitude) A "can-do" attitude, a belief in ourselves; overcoming self-doubt and taking reasonable risk; being assertive and not aggressive; being goal-directed; admitting mistakes and moving on.
Self-control
(Behavior) Dealing well with stress; controlling emotional moods or outbursts without over-control; being adaptable; balancing rational and emotional considerations.
Social Dimension
Empathy
(Knowledge) Easily reading and understanding others; having empathy; listening well; reading nonverbal signals.
Motivation
(Attitude) Taking initiative; having a positive outlook; being creative; inspiring others; doing things we believe in and are committed to.
Social Competency
(Behavior) Finding common ground to establish rapport and minimize conflict; persuading and influencing others; being likable and having positive relationships; having integrity.
Why is emotional intelligence important?
Good leaders.
Can I change my emotional intelligence?
Complete the EI Self Assessment contained in Chapter 3 of The Manager's Pocket Guide to Emotional Intelligence by Emily Sterrett (downloaded)
Beyond this, consider some ways to further emphasize and practice your EI at work. For example:
* Reflect daily on ways to improve, and ways you can collaborate more with others (self awareness and social competency)
* Challenge yourself to really listen more to others’ feelings and ideas, instead of being so focused on yourself (empathy)
* Consider aspects of your current role that are especially difficult for you, and develop some strategies (perhaps with the help of others) to address these things more directly (self-confidence, social competency, motivation)
* When you feel yourself getting upset, step back from the situation and think through a constructive response given how you want your employees to move forward, rather than losing your temper (self-control)
* Ask someone you trust at work to be fully candid with you to share things about you that you probably don’t know about yourself; ways that you could explore new capabilities or improve to be more effective.
How can I tell if someone else has high emotional intelligence?
E. Sterrett's
Model of Emotional Intelligence
Self Dimension
Self-awareness (Knowledge) Accurately knowing our own feelings, preferences, goals, and values; sensing how others feel about us, and using that information to guide our behavior.
Self-confidence
(Attitude) A "can-do" attitude, a belief in ourselves; overcoming self-doubt and taking reasonable risk; being assertive and not aggressive; being goal-directed; admitting mistakes and moving on.
Self-control
(Behavior) Dealing well with stress; controlling emotional moods or outbursts without over-control; being adaptable; balancing rational and emotional considerations.
Social Dimension
Empathy
(Knowledge) Easily reading and understanding others; having empathy; listening well; reading nonverbal signals.
Motivation
(Attitude) Taking initiative; having a positive outlook; being creative; inspiring others; doing things we believe in and are committed to.
Social Competency
(Behavior) Finding common ground to establish rapport and minimize conflict; persuading and influencing others; being likable and having positive relationships; having integrity.
Why is emotional intelligence important?
Good leaders.
Can I change my emotional intelligence?
Complete the EI Self Assessment contained in Chapter 3 of The Manager's Pocket Guide to Emotional Intelligence by Emily Sterrett (downloaded)
Beyond this, consider some ways to further emphasize and practice your EI at work. For example:
* Reflect daily on ways to improve, and ways you can collaborate more with others (self awareness and social competency)
* Challenge yourself to really listen more to others’ feelings and ideas, instead of being so focused on yourself (empathy)
* Consider aspects of your current role that are especially difficult for you, and develop some strategies (perhaps with the help of others) to address these things more directly (self-confidence, social competency, motivation)
* When you feel yourself getting upset, step back from the situation and think through a constructive response given how you want your employees to move forward, rather than losing your temper (self-control)
* Ask someone you trust at work to be fully candid with you to share things about you that you probably don’t know about yourself; ways that you could explore new capabilities or improve to be more effective.
How can I tell if someone else has high emotional intelligence?
CSC - Whole brain thinking - Master the Basics
What are the four preferences?
The metaphor divides the brain into four separate quadrants. Each quadrant is different and of equal importance.
* The Upper Left Blue A Quadrant specializes in logical, analytical, quantitative, fact-based thinking.
* The Lower Left Green B Quadrant focuses on details and specializes in planning, organizing, and sequencing information.
* The Lower Right Red C Quadrant places a priority on feelings and the interpersonal, emotional and kinesthetic aspects of a situation.
* The Upper Right Yellow D Quadrant synthesizes and integrates information and is more intuitive and holistic in its thinking.
(From Edvisor)
To "stretch":
A Blue Quadrant:
Conduct an in-depth analysis of the numbers;
B Green Quadrant:
Develop a highly detailed project plan and timeline;
C Red Quadrant:
Facilitate a highly emotional conflict resolution discussion
D Yellow Quadrant:
Develop a long-range forecast that goes out 10 years.
CSC - Getting Started with Your Team
3. MY PERSONAL CSC EXPERIENCE
o Personal goals you hope to achieve: Seeing my effort make an impact. Be able to blend in and work in an environment where my daily necessities are no longer the same. How to effectively communicate my task.
o Assignment goals you hope to achieve that benefit the community and your client: Use of technology to achieve productivity.
o Professional goals - consider sharing with your manager and regular work team: Spread the benefits of the program both personally and professionally.
o Personal goals you hope to achieve: Seeing my effort make an impact. Be able to blend in and work in an environment where my daily necessities are no longer the same. How to effectively communicate my task.
o Assignment goals you hope to achieve that benefit the community and your client: Use of technology to achieve productivity.
o Professional goals - consider sharing with your manager and regular work team: Spread the benefits of the program both personally and professionally.
Friday, July 15, 2011
Corporate Services Corps
I got accepted to the IBM Corporate Services Corps program!
That's an honor since it's very selective and its purpose is about altruism. My lifelong wish of joining the Peace Corps is now fulfilled!
I will be going to Chennai, India from mid-October to mid-November. How fun!
I'm now doing the pre-work training. Lots of documents to read, assignments to perform, but I'm excited!
At the same time, my work is picking up two-folds. I just finished an unsolicited task that is to improve our development process. In addition, I got pulled into another unexpected project. So my summer is all booked!! I certainly really enjoy the challenges.
That's an honor since it's very selective and its purpose is about altruism. My lifelong wish of joining the Peace Corps is now fulfilled!
I will be going to Chennai, India from mid-October to mid-November. How fun!
I'm now doing the pre-work training. Lots of documents to read, assignments to perform, but I'm excited!
At the same time, my work is picking up two-folds. I just finished an unsolicited task that is to improve our development process. In addition, I got pulled into another unexpected project. So my summer is all booked!! I certainly really enjoy the challenges.
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